Re-engineering EB operations
Today's employee benefits operations are often hampered by manual, offline processes, limited product offerings, long turnaround times, and poor integration with key EB ecosystems such as HR portals, sales partners and TPAs. These inefficiencies slow growth and limit insurers' ability to meet evolving corporate needs.
Discover how our EB Core Suite serves as a one-stop digital solution to overcome these challenges and give you a competitive edge in the modern employee benefits market.
Why EB Core Suite
Easy Package of Multiple Products
Bundle Group Life, Group Health, Group PA, Group Travel, and riders into unlimited tailor-made schemes that delights your corporate clients - all on screen.
End-to-End Digital Experience
Enables full digital operations across the entire value chain - from policies to claims, billing, reinsurance, and more - extending seamlessly to customers, channels, and partners.
Empowering the entire EB ecosystem
Out-of-the Box Core Suite APIs to power enrollment portals, HR portals, Corporate Loyalty programs, TPAs and all partner systems.
Adaptive, Boundaryless Design
Addresses changing business needs rapidly without structural limitations, and plug-and-play capability and strong low-code layer on the open platform.
Reliable, Secure & High-Performance
Available 24/7 with zero downtime, secured by high-standard protection measures. Delivers fast response times and scales vertically and horizontally.
Trusted By
Impact at a glance
Comprehensive structure to support all EB offerings
The EB Core Suite supports all employee benefits structures in today's market - whether single-line or multi-line products, headcount-based or named insured, covering employees alone or extending to their families, with options for free cover as well as voluntary top-ups. This flexibility empowers insurers to design and deliver schemes that meet diverse corporate needs with ease.
One-stop HR workstation
Through the built-in HR portal, corporate customers can manage employee onboarding, movements, alterations, claims, and payments in one place - seamlessly integrated with the EB Core Suite.
Seamless group-to-individual conversion
Keep employees and their families protected even after resignation. With an employee-centric design, the group-to-individual transfer is seamless, creating higher conversion and cross-selling opportunities.
Boosting EB efficiency through AI
Maximize efficiency with ease and accuracy through embedded AI agents. Massive employee onboarding and movements can be handled effortlessly by uploading HR files, emails, or other unstructured documents. Additional AI agents further enhance underwriting, claims, and other operational stages, driving smarter and faster EB operations.
Add-ons
Omni-channel Distribution
Configure once, distribute across all channels and engagement models.
Embedded Micro Insurance Core
Embed insurance into daily life with your digital partners. All patterns supported with full digital operation.
AI Middle Office
Unleash the full power of your stack: seamlessly orchestrate native AI with every API to build end-to-end intelligent automation.
Partner Solutions
Explore plug-in solutions from our partners.
Discover More
Raffles Health insurance successfully goes live with new policy administration system
[Singapore] Raffles Health Insurance (RHI) has successfully gone live with its new Policy Administration System, powered by Bytesforce Technologies' InsurerMate platform. The new system represents a major milestone in RHI's digital transformation journey, delivering a fully digital, end-to-end platform designed specifically for group health insurance and employee benefits (EB) management.
